--- title: "Thermador: INSERT DRIP TRAYS with the trays in place" description: "What INSERT DRIP TRAYS means on Thermador: INSERT DRIP TRAYS with the trays in places, what to check before booking, and when it is not a failure at all." url: "https://coffeemachinerepair.center/error-codes/thermador-insert-drip-trays/" --- # Thermador: INSERT DRIP TRAYS with the trays in place Thermador lists three causes on its troubleshooting page. ## What INSERT DRIP TRAYS actually means. Thermador lists three causes on its troubleshooting page. Two are owner fixes, cleaning the tray holder and pushing the grounds container all the way in; the third, a magnet that is no longer detected, is a service call. Thermador coffee machine display · also shown as Insert drip trays What to do when INSERT DRIP TRAYS shows on the coffee machine ### Kind of code Grounds and drip tray The machine thinks the grounds container is full or missing, or the drip tray is full or out of place, and it will not brew until that changes. Most machines count the pucks rather than weigh them, so the message returns if the container is emptied while the power is off or put back too quickly. When it stays after a proper emptying, the tray contacts, the sensor or the counter on the board is checked at the visit. ### Usually leads to Coffee machine diagnostic visit A visit that brews and froths with you watching, reads the machine's own counters, then tests grinder, brew unit, pump and heater until one part is named. ### Shows up as What a Coffee Machine Error Code or Warning Symbol Means A coffee machine error code may show as a short string of letters and numbers, a flashing symbol for water, grounds or the brew unit, a short sentence on a text display, or a machine that stops with one light blinking. ### Make Thermador Thermador built-in coffee machines are diagnosed in the cabinet they sit in, starting with how the owner fills, cleans and empties the unit day to day. ### Source Thermador Coffee Machines – Troubleshooting page On Thermador's troubleshooting page, which adds the magnet cause, and in the Use and Care Guides for the TCM24TS and TCM24PS. ## Before you book, in this order. Each step comes from Thermador's own guidance for INSERT DRIP TRAYS on its coffee machines. Follow it to the end: the last card says whether this is a visit. 01 Take out the drip tray and the coffee grounds container and wipe the tray holder inside the machine. 02 Refit the grounds container and push it all the way to its stop, then slide the tray in fully. 03 If the prompt still shows, book a visit and mention that the trays are seated. ### Still there? It usually turns into [coffee machine diagnostic visit](https://coffeemachinerepair.center/services/diagnostic-visit/). Book with the code and the model number. ### What not to do EMPTY DRIP TRAYS is the full-tray reading, not this one. A tray that will not slide in because something is jammed behind it is a separate mechanical issue. ## What you may notice with it. The coffee machine problems INSERT DRIP TRAYS tends to arrive with. Answer these at the coffee machine before anyone is booked. [All problems](https://coffeemachinerepair.center/problems/) Before you call ### [What a Coffee Machine Error Code or Warning Symbol Means](https://coffeemachinerepair.center/problems/coffee-machine-error-code/) [All 7 causes, cheapest first](https://coffeemachinerepair.center/problems/coffee-machine-error-code/) It also comes with - [**Coffee Machine Empty Grounds Message Will Not Clear**](https://coffeemachinerepair.center/problems/coffee-machine-grounds-message-wont-clear/) Problem ### What a Coffee Machine Error Code or Warning Symbol Means 7 causes, cheapest first Where INSERT DRIP TRAYS usually leads ## Coffee machine diagnostic visit. Book a visit [What the job involves](https://coffeemachinerepair.center/services/diagnostic-visit/) ## Thermador coffee machines. Thermador built-in coffee machines are diagnosed in the cabinet they sit in, starting with how the owner fills, cleans and empties the unit day to day. [Thermador coffee machine repair](https://coffeemachinerepair.center/brands/thermador/) More Thermador codes [E0510](https://coffeemachinerepair.center/error-codes/thermador-e0510/) [LEAVE DEVICE TO COOL](https://coffeemachinerepair.center/error-codes/thermador-leave-device-to-cool/) [SWITCH OFF WITH POWER SWITCH AND THEN BACK ON AFTER 30 SEC!](https://coffeemachinerepair.center/error-codes/thermador-switch-off-with-power-switch/) [REFILL WITH STILL WATER or REMOVE FILTER](https://coffeemachinerepair.center/error-codes/thermador-refill-with-still-water/) [FILL BEAN CONTAINER](https://coffeemachinerepair.center/error-codes/thermador-fill-bean-container/) [MILK CONTAINER CONNECTED?](https://coffeemachinerepair.center/error-codes/thermador-milk-container-connected/) [EMPTY DRIP TRAYS](https://coffeemachinerepair.center/error-codes/thermador-empty-drip-trays/) [Clean brewing unit](https://coffeemachinerepair.center/error-codes/thermador-clean-brewing-unit/) [OVERVOLTAGE OR UNDERVOLTAGE](https://coffeemachinerepair.center/error-codes/thermador-overvoltage-or-undervoltage/) [REPLACE WATER FILTER](https://coffeemachinerepair.center/error-codes/thermador-replace-water-filter/) [12:00](https://coffeemachinerepair.center/error-codes/thermador-12-00/) [Descaling program is overdue. Device will shortly be locked.](https://coffeemachinerepair.center/error-codes/thermador-descaling-program-overdue/) Grounds and drip tray on other makes [Bertazzoni Empty grounds container](https://coffeemachinerepair.center/error-codes/bertazzoni-empty-grounds-container/) [Bosch Please empty drip tray and reinsert.](https://coffeemachinerepair.center/error-codes/bosch-please-empty-drip-tray/) [Fisher & Paykel EMPTY GROUNDS CONTAINER](https://coffeemachinerepair.center/error-codes/fisher-and-paykel-empty-grounds-container/) [Fulgor Milano EMPTY WASTE COFFEE CONTAINER](https://coffeemachinerepair.center/error-codes/fulgor-milano-empty-waste-coffee-container/) [Gaggenau Clean trays and replace](https://coffeemachinerepair.center/error-codes/gaggenau-clean-trays-and-replace/) [JennAir EMPTY GROUNDS CONTAINER](https://coffeemachinerepair.center/error-codes/jennair-empty-grounds-container/) [Jura Empty grounds](https://coffeemachinerepair.center/error-codes/jura-empty-grounds/) [Smeg EMPTY GROUND CONTAINER](https://coffeemachinerepair.center/error-codes/smeg-empty-ground-container/) [All 19 codes of this kind](https://coffeemachinerepair.center/error-codes/#family-grounds) Thermador builds this ### Built-in coffee system The coffee machine set flush into a tall kitchen cabinet, filled from a water tank behind its front, grinding beans and brewing each cup on its own before sliding out on rails for service. Thermador builds this ### Plumbed coffee system The built-in coffee machine connected to the house water supply, filling itself through an inlet valve and sometimes draining its rinse water to a line of its own, so nobody ever lifts out a tank. ## In Thermador's own words > The coffee grounds container is not fully inserted. Make sure to push the coffee grounds container all the way in. [Thermador Coffee Machines – Troubleshooting page](https://www.thermador.com/us/support/coffee-machines/troubleshooting) [Thermador Coffee Machines – Troubleshooting page](https://www.thermador.com/us/support/coffee-machines/troubleshooting) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. On Thermador's troubleshooting page, which adds the magnet cause, and in the Use and Care Guides for the TCM24TS and TCM24PS. ## Thermador INSERT DRIP TRAYS coffee machine repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Take out the drip tray and the coffee grounds container and wipe the tray holder inside the machine. If it comes back, it needs a visit. ### Is there a magnet I can replace myself on my Thermador? Thermador sends this case to support rather than to the owner. A missing or unread magnet is a part a technician fits. ### How clean does the Thermador tray holder need to be? Free of coffee grounds and dried drips where the tray and container sit. Thermador names a dirty holder as one cause of the prompt. ### Can I keep using my Thermador with this prompt on screen? No. The machine will not brew until it believes the trays are in, which protects the cabinet from overflow. --- **[Read on the site: Thermador: INSERT DRIP TRAYS with the trays in place](https://coffeemachinerepair.center/error-codes/thermador-insert-drip-trays/)** **[Book a visit with CoffeeMachineRepair.center](https://coffeemachinerepair.center/schedule/)**