--- title: "Thermador: REFILL WITH STILL WATER or REMOVE FILTER" description: "What REFILL WITH STILL WATER or REMOVE FILTER means on Thermador: REFILL WITH STILL WATER or REMOVE FILTERs, what to check before booking, and when it is not a…" url: "https://coffeemachinerepair.center/error-codes/thermador-refill-with-still-water/" --- # Thermador: REFILL WITH STILL WATER or REMOVE FILTER Thermador groups the tank level and the filter into one prompt because either can starve the pump. ## What REFILL WITH STILL WATER or REMOVE FILTER actually means. Thermador groups the tank level and the filter into one prompt because either can starve the pump. On the tank model a crooked tank, soda water or a stuck float is the usual reason; on either model a filter that was never rinsed, is used up or holds air gives the same result. Thermador coffee machine display · also shown as Refill with still water or remove filter, Remove filter What to do when REFILL WITH STILL WATER or REMOVE FILTER shows on the coffee machine ### Kind of code Water and tank The machine asked for water and did not get what it expected: the tank is empty, sits off its seat or has a float the sensor cannot see, air is trapped in the line, or the flowmeter counted too little water passing in the time allowed. On a plumbed unit the same message can mean a closed shutoff, a kinked supply hose or a clogged inlet valve. Reseating a full tank and running a rinse clears the simple cases; a pump that hums with nothing moving is a visit. ### Usually leads to Coffee machine pump repair Testing and replacing the pump that drives water through the coffee, with the flowmeter that counts each cup and the valves beside it. ### Shows up as What a Coffee Machine Error Code or Warning Symbol Means A coffee machine error code may show as a short string of letters and numbers, a flashing symbol for water, grounds or the brew unit, a short sentence on a text display, or a machine that stops with one light blinking. ### Make Thermador Thermador built-in coffee machines are diagnosed in the cabinet they sit in, starting with how the owner fills, cleans and empties the unit day to day. ### Source Thermador Coffee Machines – Troubleshooting page Thermador's troubleshooting page and the TCM24TS guide print the full wording; the TCM24PS plumbed guide prints only Remove filter for the filter half of the prompt. ## Before you book, in this order. Each step comes from Thermador's own guidance for REFILL WITH STILL WATER or REMOVE FILTER on its coffee machines. Follow it to the end: the last card says whether this is a visit. 01 On the TCM24TS, take the tank out, refill with fresh still tap water and seat it squarely; clean it if the float sticks. 02 Take the filter out, dip it until no more bubbles rise, and push it back; if it is past two months, fit a new Thermador filter instead. 03 On the plumbed TCM24PS, confirm the shut-off valve under the counter is fully open; if the prompt stays, book a visit. ### Still there? It usually turns into [coffee machine pump repair](https://coffeemachinerepair.center/services/coffee-machine-pump-repair/). Book with the code and the model number. ### What not to do It is not REPLACE WATER FILTER, which is only the filter's timed reminder while water still flows. Water on the cabinet floor is a leak and needs the shut-off valve closed first. ## What you may notice with it. The coffee machine problems REFILL WITH STILL WATER or REMOVE FILTER tends to arrive with. Answer these at the coffee machine before anyone is booked. [All problems](https://coffeemachinerepair.center/problems/) Before you call ### [What a Coffee Machine Error Code or Warning Symbol Means](https://coffeemachinerepair.center/problems/coffee-machine-error-code/) [All 7 causes, cheapest first](https://coffeemachinerepair.center/problems/coffee-machine-error-code/) It also comes with - [**Coffee Machine Not Detecting the Water Tank**](https://coffeemachinerepair.center/problems/coffee-machine-water-tank-not-detected/) - [**No Coffee Coming Out of the Coffee Machine**](https://coffeemachinerepair.center/problems/coffee-machine-no-coffee-coming-out/) Problem ### What a Coffee Machine Error Code or Warning Symbol Means 7 causes, cheapest first Where REFILL WITH STILL WATER or REMOVE FILTER usually leads ## Coffee machine pump repair. **Vibration or gear pump, flowmeter, check valves and hoses · moderate.** Book a visit [What the job involves](https://coffeemachinerepair.center/services/coffee-machine-pump-repair/) ## Thermador coffee machines. Thermador built-in coffee machines are diagnosed in the cabinet they sit in, starting with how the owner fills, cleans and empties the unit day to day. [Thermador coffee machine repair](https://coffeemachinerepair.center/brands/thermador/) More Thermador codes [E0510](https://coffeemachinerepair.center/error-codes/thermador-e0510/) [LEAVE DEVICE TO COOL](https://coffeemachinerepair.center/error-codes/thermador-leave-device-to-cool/) [SWITCH OFF WITH POWER SWITCH AND THEN BACK ON AFTER 30 SEC!](https://coffeemachinerepair.center/error-codes/thermador-switch-off-with-power-switch/) [FILL BEAN CONTAINER](https://coffeemachinerepair.center/error-codes/thermador-fill-bean-container/) [MILK CONTAINER CONNECTED?](https://coffeemachinerepair.center/error-codes/thermador-milk-container-connected/) [EMPTY DRIP TRAYS](https://coffeemachinerepair.center/error-codes/thermador-empty-drip-trays/) [INSERT DRIP TRAYS](https://coffeemachinerepair.center/error-codes/thermador-insert-drip-trays/) [Clean brewing unit](https://coffeemachinerepair.center/error-codes/thermador-clean-brewing-unit/) [OVERVOLTAGE OR UNDERVOLTAGE](https://coffeemachinerepair.center/error-codes/thermador-overvoltage-or-undervoltage/) [REPLACE WATER FILTER](https://coffeemachinerepair.center/error-codes/thermador-replace-water-filter/) [12:00](https://coffeemachinerepair.center/error-codes/thermador-12-00/) [Descaling program is overdue. Device will shortly be locked.](https://coffeemachinerepair.center/error-codes/thermador-descaling-program-overdue/) Water and tank on other makes [Bertazzoni Fill water tank with fresh water](https://coffeemachinerepair.center/error-codes/bertazzoni-fill-water-tank-with-fresh-water/) [Bosch Error in water system](https://coffeemachinerepair.center/error-codes/bosch-error-in-water-system/) [Fisher & Paykel FILL TANK WITH FRESH WATER](https://coffeemachinerepair.center/error-codes/fisher-and-paykel-fill-tank-with-fresh-water/) [Fulgor Milano FILL TANK!](https://coffeemachinerepair.center/error-codes/fulgor-milano-fill-tank/) [Gaggenau Fill water tank](https://coffeemachinerepair.center/error-codes/gaggenau-fill-water-tank/) [JennAir FILL TANK!](https://coffeemachinerepair.center/error-codes/jennair-fill-tank/) [Jura Fill water tank](https://coffeemachinerepair.center/error-codes/jura-fill-water-tank/) [Miele Push the water container in until it engages](https://coffeemachinerepair.center/error-codes/miele-push-the-water-container-in-until-it-engages/) [All 21 codes of this kind](https://coffeemachinerepair.center/error-codes/#family-water) Thermador builds this ### Built-in coffee system The coffee machine set flush into a tall kitchen cabinet, filled from a water tank behind its front, grinding beans and brewing each cup on its own before sliding out on rails for service. Thermador builds this ### Plumbed coffee system The built-in coffee machine connected to the house water supply, filling itself through an inlet valve and sometimes draining its rinse water to a line of its own, so nobody ever lifts out a tank. ## In Thermador's own words > The display shows REFILL WITH STILL WATER or REMOVE FILTER. [Thermador Coffee Machines – Troubleshooting page](https://www.thermador.com/us/support/coffee-machines/troubleshooting) [Thermador Coffee Machines – Troubleshooting page](https://www.thermador.com/us/support/coffee-machines/troubleshooting) [Thermador TCM24PS Built-in Coffee Machine Use and Care Guide, Simple troubleshooting](https://media3.bsh-group.com/Documents/8001250411_A.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Thermador's troubleshooting page and the TCM24TS guide print the full wording; the TCM24PS plumbed guide prints only Remove filter for the filter half of the prompt. ## Thermador REFILL WITH STILL WATER or REMOVE FILTER coffee machine repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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On the TCM24TS, take the tank out, refill with fresh still tap water and seat it squarely; clean it if the float sticks. If it comes back, it needs a visit. ### My plumbed Thermador shows REMOVE FILTER. Does it still use a filter? Yes. The TCM24PS guide still lists a water filter, and this prompt means the filter was not rinsed, is used up or holds air. Rinse or replace it, or set the filter to removed in the menu if you take it out for good. ### Can hard water set off this prompt on a Thermador? Indirectly. Scale on the float can make it stick, which Thermador lists as a cause; cleaning the tank and keeping up with descaling prevents it. ### Do I need a Thermador brand filter to clear this? Thermador sells its own filters and warns about counterfeits. A filter that does not seal in its seat lets air in and brings the prompt straight back. --- **[Read on the site: Thermador: REFILL WITH STILL WATER or REMOVE FILTER](https://coffeemachinerepair.center/error-codes/thermador-refill-with-still-water/)** **[Book a visit with CoffeeMachineRepair.center](https://coffeemachinerepair.center/schedule/)**