Thermador: EMPTY DRIP TRAYS when they are already empty
The TCM24 keeps count of what goes into the drip tray and grounds container and resets that count when it sees them removed.
Mon–Sat, 8am–8pm
- Grounds and drip tray
- Coffee machine diagnostic visit
- Source: Thermador
Book a visit
Three short steps, about a minute.
or call (844) 551-4777
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What EMPTY DRIP TRAYS
actually means.
The TCM24 keeps count of what goes into the drip tray and grounds container and resets that count when it sees them removed. Emptied with the machine off, or put back wet and soiled, the trays still read as full.
Thermador coffee machine display · also shown as Empty drip trays
What to do when EMPTY DRIP TRAYS shows on the coffee machineKind of codeGrounds and drip tray
The machine thinks the grounds container is full or missing, or the drip tray is full or out of place, and it will not brew until that changes. Most machines count the pucks rather than weigh them, so the message returns if the container is emptied while the power is off or put back too quickly. When it stays after a proper emptying, the tray contacts, the sensor or the counter on the board is checked at the visit.
Usually leads toCoffee machine diagnostic visit
A visit that brews and froths with you watching, reads the machine's own counters, then tests grinder, brew unit, pump and heater until one part is named.
Shows up asWhat a Coffee Machine Error Code or Warning Symbol Means
A coffee machine error code may show as a short string of letters and numbers, a flashing symbol for water, grounds or the brew unit, a short sentence on a text display, or a machine that stops with one light blinking.
MakeThermador
Thermador built-in coffee machines are diagnosed in the cabinet they sit in, starting with how the owner fills, cleans and empties the unit day to day.
SourceThermador Coffee Machines – Troubleshooting page
On Thermador's troubleshooting page and in the Use and Care Guides for the TCM24TS and TCM24PS.
Before you book,
in this order.
Each step comes from Thermador's own guidance for EMPTY DRIP TRAYS on its coffee machines. Follow it to the end: the last card says whether this is a visit.
Switch the coffee machine on.
Pull the drip tray out, then slide it back in all the way.
If the prompt stays, wash and dry the tray thoroughly and reseat it; book a visit if a clean, dry tray still does not clear it.
Still there?
It usually turns into coffee machine diagnostic visit. Book with the code and the model number.
What not to do
INSERT DRIP TRAYS is the opposite reading, where the machine cannot find the trays. Water under the tray is condensation that Thermador ties to a tray used without its cover.
What you may
notice with it.
The coffee machine problems EMPTY DRIP TRAYS tends to arrive with. Answer these at the coffee machine before anyone is booked.
All problems
Where EMPTY DRIP TRAYS usually leads
Coffee machine diagnostic visit.
Thermador
coffee machines.
Thermador built-in coffee machines are diagnosed in the cabinet they sit in, starting with how the owner fills, cleans and empties the unit day to day.
Thermador coffee machine repairMore Thermador codes
Grounds and drip tray on other makes
Built-in coffee system
The coffee machine set flush into a tall kitchen cabinet, filled from a water tank behind its front, grinding beans and brewing each cup on its own before sliding out on rails for service.
Plumbed coffee system
The built-in coffee machine connected to the house water supply, filling itself through an inlet valve and sometimes draining its rinse water to a line of its own, so nobody ever lifts out a tank.
In Thermador's own words
If the coffee machine is switched off, it will not detect when the trays are emptied.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. On Thermador's troubleshooting page and in the Use and Care Guides for the TCM24TS and TCM24PS.
Thermador EMPTY DRIP TRAYS coffee machine repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about EMPTY DRIP TRAYS.
Can I clear EMPTY DRIP TRAYS myself?
Why does my Thermador want the trays emptied every morning?
Water keeps dripping inside my Thermador when I pull the tray. Is that normal?
What does a technician check if the Thermador tray prompt never clears?
Back to your everyday
Still showing EMPTY DRIP TRAYS?
Three things make the booking useful: the message or number exactly as the display showed it, the full model number from the plate, and whether the machine still grinds and pours at all. Send those and the likely part can be looked up before the van leaves.