The drip tray and grounds container of a coffee machine pulled forward on the counter, a row of pressed coffee pucks inside the container, the coffee machine's front standing open behind them.

Smeg EMPTY GROUND CONTAINER: the built-in wants its grounds bin cleared

The grounds bin fills with one puck per coffee.

(844) 551-4777

Mon–Sat, 8am–8pm

  • Grounds and drip tray
  • Coffee machine diagnostic visit
  • Source: Smeg

Book a visit

Three short steps, about a minute.

or call (844) 551-4777

What EMPTY GROUND CONTAINER
actually means.

The grounds bin fills with one puck per coffee. When the count is reached, or 72 hours after the first coffee, the display asks for the bin and drip tray to be emptied, and no coffee is made until that is done.

Smeg coffee machine display

What to do when EMPTY GROUND CONTAINER shows on the coffee machine

Before you book,
in this order.

Each step comes from Smeg's own guidance for EMPTY GROUND CONTAINER on its coffee machines. Follow it to the end: the last card says whether this is a visit.

01

With the machine on, open the bottom door by rotating it down, then open the inner door.

02

Take out the drip tray and the grounds container, empty and clean both, using the spatula on the brush for grounds stuck to the bottom.

03

Refit both and close the doors; if the message stays with a clean bin, book a visit.

Still there?

It usually turns into coffee machine diagnostic visit. Book with the code and the model number.

What not to do

A little water in the grounds bin after cleaning cycles is normal on this machine. The message is a service prompt and not a sign of a problem.

What you may
notice with it.

The coffee machine problems EMPTY GROUND CONTAINER tends to arrive with. Answer these at the coffee machine before anyone is booked.

All problems

Where EMPTY GROUND CONTAINER usually leads

Coffee machine diagnostic visit.

Smeg
coffee machines.

A Smeg espresso machine is repaired at the owner's kitchen counter after a single test shot shows where the trouble begins.

Smeg coffee machine repair

In Smeg's own words

The appliance cannot be used to make coffee until the grounds container (A4) has been cleaned.
Smeg automatic built-in coffee machine instruction manual (linked from the US CMSU4303X, CMSU4104S and CMSU2104G pages) Smeg automatic built-in coffee machine instruction manual (linked from the US CMSU4303X, CMSU4104S and CMSU2104G pages) Smeg automatic built-in coffee machine instruction manual (linked from the US CMSU4303X, CMSU4104S and CMSU2104G pages)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Smeg US built-in automatic coffee machines CMSU4303X (Classic, listed as retiring), CMSU4104S and CMSU2104G (Linea). All three link the same instruction manual, and the message appears on the full-touch display in capitals.

Smeg EMPTY GROUND CONTAINER coffee machine repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family sharing morning coffee at a built-in coffee machine in a bright kitchen.
For the heart of your home.

Questions
about EMPTY GROUND CONTAINER.

Can I clear EMPTY GROUND CONTAINER myself?
With the machine on, open the bottom door by rotating it down, then open the inner door. If it comes back, it needs a visit.
Why does my Smeg ask me to empty the grounds when there are only a few in it?
The count also runs on a 72-hour timer from the first coffee. Old grounds should not sit in the machine for days.
Should I empty the Smeg grounds bin with the machine on or off?
On. Smeg's steps for this job start with the machine on so it can register that the bin was cleared.
Why is there water in my Smeg grounds bin?
Rinse and cleaning cycles send water through the brew path, and Smeg calls some water in the bin normal. Standing water that fills the tray between uses deserves a visit.

Back to your everyday

Still showing EMPTY GROUND CONTAINER?

Three things make the booking useful: the message or number exactly as the display showed it, the full model number from the plate, and whether the machine still grinds and pours at all. Send those and the likely part can be looked up before the van leaves.

(844) 551-4777 Schedule a repair