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The drip tray and grounds container of a coffee machine pulled forward on the counter, a row of pressed coffee pucks inside the container, the coffee machine's front standing open behind them.

JennAir EMPTY GROUNDS CONTAINER: the used-coffee bin is full

JennAir presses used grounds into pucks that drop into a container behind the service door.

(844) 551-4777

Mon–Sat, 8am–8pm

  • Grounds and drip tray
  • Coffee machine diagnostic visit
  • Source: JennAir

Book a visit

Three short steps, about a minute.

or call (844) 551-4777

What EMPTY GROUNDS CONTAINER
actually means.

JennAir presses used grounds into pucks that drop into a container behind the service door. When the container is full, the machine stops asking for drinks until it is cleaned. JennAir has you switch the system off at the On/Standby button first, which runs a short rinse through the spout.

JennAir coffee machine display

What to do when EMPTY GROUNDS CONTAINER shows on the coffee machine

Kind of codeGrounds and drip tray

The machine thinks the grounds container is full or missing, or the drip tray is full or out of place, and it will not brew until that changes. Most machines count the pucks rather than weigh them, so the message returns if the container is emptied while the power is off or put back too quickly. When it stays after a proper emptying, the tray contacts, the sensor or the counter on the board is checked at the visit.

Usually leads toCoffee machine diagnostic visit

A visit that brews and froths with you watching, reads the machine's own counters, then tests grinder, brew unit, pump and heater until one part is named.

Shows up asWhat a Coffee Machine Error Code or Warning Symbol Means

A coffee machine error code may show as a short string of letters and numbers, a flashing symbol for water, grounds or the brew unit, a short sentence on a text display, or a machine that stops with one light blinking.

MakeJennAir

A JennAir built-in coffee maker that has gone quiet or started dripping is checked in the kitchen, beginning with the tray sensor and the tank contacts.

SourceJennAir help: EMPTY GROUNDS CONTAINER

JennAir 24-inch built-in coffee systems: JJB6424HL (Rise), JJB6424HM (Noir) and the earlier Euro-Style JBC7624BS.

Before you book,
in this order.

Each step comes from JennAir's own guidance for EMPTY GROUNDS CONTAINER on its coffee machines. Follow it to the end: the last card says whether this is a visit.

01

Press the On/Standby button and wait for TURNING OFF Please wait to finish its rinse.

02

Remove the cup tray and the grounds container.

03

Empty the pucks and clean the container with a soft damp cloth, making sure no residue is left on the bottom.

04

Refit everything, close the service door and switch back on; if the message stays, book a visit.

Still there?

It usually turns into coffee machine diagnostic visit. Book with the code and the model number.

What not to do

Water in the drip tray is shown by the tray's own red float, not by this message. A bin that is absent, rather than full, brings up INSERT GROUNDS CONTAINER.

What you may
notice with it.

The coffee machine problems EMPTY GROUNDS CONTAINER tends to arrive with. Answer these at the coffee machine before anyone is booked.

All problems

Before you call

What a Coffee Machine Error Code or Warning Symbol Means

All 7 causes, cheapest first

It also comes with

Close view of the dark display and touch keys on the front of a stainless built-in coffee machine set in a tall kitchen cabinet, one abstract symbol glowing and a few plain lit segments, a white cup under the spouts of the coffee machine at the lower edge and a few coffee beans on the shelf. Problem

What a Coffee Machine Error Code or Warning Symbol Means

7 causes, cheapest first

Where EMPTY GROUNDS CONTAINER usually leads

Coffee machine diagnostic visit.

Book a visit What the job involves

JennAir
coffee machines.

A JennAir built-in coffee maker that has gone quiet or started dripping is checked in the kitchen, beginning with the tray sensor and the tank contacts.

JennAir coffee machine repair

More JennAir codes

ADD GROUND COFFEECLOSE DOOR!DESCALE!FILL BEANS CONTAINER!FILL TANK!GENERAL ALARMGROUND TOO FINE ADJUST MILLINSERT BREWING UNITINSERT GROUNDS CONTAINERINSERT MILK CONTAINER!PRESS CLEAN BUTTONSELF DIAGNOSIS

Grounds and drip tray on other makes

Bertazzoni Empty grounds containerBosch Please empty drip tray and reinsert.Fisher & Paykel EMPTY GROUNDS CONTAINERFulgor Milano EMPTY WASTE COFFEE CONTAINERGaggenau Clean trays and replaceJura Empty groundsSmeg EMPTY GROUND CONTAINERThermador EMPTY DRIP TRAYS
All 19 codes of this kind
A stainless built-in coffee machine set flush in a tall wooden kitchen cabinet at eye level in a US home kitchen, a plain white cup standing under the coffee machine's twin spouts with a thin stream of espresso falling into it, a small dish of coffee beans on the ledge beside it, the coffee machine display dark or showing only plain digits, the cabinet doors around it closed. JennAir builds this

Built-in coffee system

The coffee machine set flush into a tall kitchen cabinet, filled from a water tank behind its front, grinding beans and brewing each cup on its own before sliding out on rails for service.

In JennAir's own words

The grounds container is full and must be emptied and cleaned.
JennAir help: EMPTY GROUNDS CONTAINER JennAir help: drip tray and grounds container

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. JennAir 24-inch built-in coffee systems: JJB6424HL (Rise), JJB6424HM (Noir) and the earlier Euro-Style JBC7624BS.

JennAir EMPTY GROUNDS CONTAINER coffee machine repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family sharing morning coffee at a built-in coffee machine in a bright kitchen.
For the heart of your home.

Questions
about EMPTY GROUNDS CONTAINER.

Can I clear EMPTY GROUNDS CONTAINER myself?
Press the On/Standby button and wait for TURNING OFF Please wait to finish its rinse. If it comes back, it needs a visit.
Why does my JennAir drip tray fill with coffee grounds?
A grounds container left too long overflows into the drip tray. Empty it whenever asked, and between prompts if you make many drinks.
Should I switch off my JennAir before emptying the grounds container?
Yes, JennAir's steps start with the On/Standby button so the rinse runs first. Use that button, not the main switch.
How should I wash the JennAir grounds container?
JennAir's steps call for a soft damp cloth. Only the milk container parts are listed as dishwasher safe.

Back to your everyday

Still showing EMPTY GROUNDS CONTAINER?

Three things make the booking useful: the message or number exactly as the display showed it, the full model number from the plate, and whether the machine still grinds and pours at all. Send those and the likely part can be looked up before the van leaves.

Schedule a repair Call (844) 551-4777
(844) 551-4777 Schedule a repair