The drip tray and grounds container of a coffee machine pulled forward on the counter, a row of pressed coffee pucks inside the container, the coffee machine's front standing open behind them.

Jura Empty grounds: the container count is reached

Jura tracks used portions to decide when the grounds container is full.

(844) 551-4777

Mon–Sat, 8am–8pm

  • Grounds and drip tray
  • Coffee machine diagnostic visit
  • Source: Jura

Book a visit

Three short steps, about a minute.

or call (844) 551-4777

What Empty grounds
actually means.

Jura tracks used portions to decide when the grounds container is full. Drinks stop until it is emptied. Because the count only resets when the container is emptied with the machine on, emptying it while the Jura is off is the usual reason the message returns.

Jura coffee machine display · also shown as Empty coffee grounds container

What to do when Empty grounds shows on the coffee machine

Before you book,
in this order.

Each step comes from Jura's own guidance for Empty grounds on its coffee machines. Follow it to the end: the last card says whether this is a visit.

01

With the machine switched on, pull out the drip tray and empty the coffee grounds container.

02

Rinse both with warm water, then slide them back in fully.

03

If the message comes back straight away, repeat with the machine on; if it persists, book a visit.

Still there?

It usually turns into coffee machine diagnostic visit. Book with the code and the model number.

What not to do

This message does not mean the machine is clogged inside. Dry grounds behind the container come from beans that make more grounds than average, not from a full container.

What you may
notice with it.

The coffee machine problems Empty grounds tends to arrive with. Answer these at the coffee machine before anyone is booked.

All problems

Where Empty grounds usually leads

Coffee machine diagnostic visit.

In Jura's own words

The coffee grounds container is full.
JURA E8 instructions for use (North America) JURA E8 instructions for use (North America)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. E8 shows Empty grounds (paired with Empty drip tray); ENA 8 shows Empty coffee grounds container.

Jura Empty grounds coffee machine repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family sharing morning coffee at a built-in coffee machine in a bright kitchen.
For the heart of your home.

Questions
about Empty grounds.

Can I clear Empty grounds myself?
With the machine switched on, pull out the drip tray and empty the coffee grounds container. If it comes back, it needs a visit.
I emptied the grounds on my Jura but the message came back. Why?
It was probably emptied with the machine off. Jura's counter resets only when the container is emptied with the power on.
How often should I empty the grounds on my Jura?
Jura lists it as a daily step, together with emptying and rinsing the drip tray in warm water.
Why is there loose coffee behind the Jura grounds container?
Jura says some beans produce above-average grounds. Try a lower coffee strength or a finer grind.

Back to your everyday

Still showing Empty grounds?

Three things make the booking useful: the message or number exactly as the display showed it, the full model number from the plate, and whether the machine still grinds and pours at all. Send those and the likely part can be looked up before the van leaves.

(844) 551-4777 Schedule a repair