A stainless built-in coffee machine set flush in a tall wooden kitchen cabinet at eye level in a US home kitchen, a plain white cup standing under the coffee machine's twin spouts with a thin stream of espresso falling into it, a small dish of coffee beans on the ledge beside it, the coffee machine display dark or showing only plain digits, the cabinet doors around it closed.

Bertazzoni
Coffee Machine Repair

When a Bertazzoni coffee machine stops pouring, the visit starts at the water tank seat and the grounds drawer before any part is suspected.

(844) 551-4777

Mon–Sat, 8am–8pm

  • 1 coffee machine types
  • 7 problems we see
  • 12 error codes

Book a visit

Three short steps, about a minute.

or call (844) 551-4777

Bertazzoni coffee machines,
specifically.

Bertazzoni offers a single coffee machine in the US: the Professional Series CM242WTXT, a 24-inch built-in with a 4.3-inch touch screen, a 2.5-liter tank and a 12-ounce bean container. Its messages are full sentences on that screen, and one of them, General alarm, stands for eight different situations.

The Bertazzoni lineup

The Bertazzoni
lineup.

Bertazzoni builds 1 of the 4 coffee machine types this site covers. Which one decides how the visit is planned.

All coffee machine types

What is particular
to Bertazzoni.

The CM242WTXT in stainless steel is Bertazzoni's only US coffee machine, built for the Professional Series look. It runs on 120 volts through a 67-inch cord with a plug, and Bertazzoni sells no plumbed-in or countertop model in the US.

Sentences on a touch screen

The CM242WTXT spells out what it needs, from Fill water tank with fresh water to Water circuit empty, on a 4.3-inch TFT display. We ask owners to read us the exact line, because several similar lines point to different parts.

Beans or ground, both from one machine

The machine takes whole beans in a 12-ounce container and has a separate funnel for one scoop of ground coffee. A funnel packed with ground coffee is a common reason drinks stop, and it is cleared differently from a grinder problem.

Out on rails, but never in use

The unit rides on rails inside its cabinet, and Bertazzoni says not to leave it pulled out while it is working or when it is not needed. Grind adjustment is the one job done with it out, which is why we usually handle it on a visit.

One alarm, many meanings

General alarm: refer to user manual can mean a dirty interior, a descale or filter reminder, a milk-tube clean, or simply that auto-start or energy saving is on. Sorting which one applies is the first thing we do before any parts come out.

Parts

Parts are ordered against the CM242WTXT model and serial number from the rating label. The water softener cartridge is fitted on certain units only, so we check the tank before assuming one is there.

Repair or replace

Because this is a single current model sized to a 24-inch cabinet opening, repair is usually the practical path. A unit with a failed board and a worn pump together is where replacement is worth weighing.

Book your Bertazzoni visit

Not a
Bertazzoni?

Bertazzoni is one of 12 coffee machine makes on this site. The other 11 each have a page of their own.

All 12 brands
A family sharing morning coffee at a built-in coffee machine in a bright kitchen.
For the heart of your home.

Questions about
Bertazzoni coffee machines.

How many drinks can the Bertazzoni built-in coffee maker make?
Bertazzoni lists 13 beverages, from espresso and americano to flat white and latte macchiato. They all come from the same grinder, infuser and milk system.
Why is coffee from my Bertazzoni not hot?
Bertazzoni's table points to cold cups, an infuser that cooled after a few idle minutes, or a low temperature setting. Run a rinse to warm the infuser and raise the temperature in the menu.
Why does my Bertazzoni coffee maker puff steam when it is idle?
Condensate drips onto the still-hot heater after use and makes small puffs and noises. Bertazzoni calls this normal and suggests emptying the drip tray to limit it.
Can the Bertazzoni coffee maker stay pulled out while I make coffee?
No. Bertazzoni asks for the machine to be pushed back into the cabinet whenever it is working, and not left out when it is not needed.

Back to your everyday

Book your Bertazzoni visit.

Have the coffee machine's model number ready — on Bertazzoni it decides which parts come on the first visit.

(844) 551-4777 Schedule a repair