A stainless fully automatic bean-to-cup coffee machine standing on a pale stone kitchen counter in a US home, a plain white cup under the coffee machine's spout with fresh crema on the espresso, whole coffee beans visible through the smoked lid of the hopper on top, a small glass jug of milk beside the coffee machine, a plain dark display, soft morning light.

Jura
Coffee Machine Repair

Jura coffee machines are fixed where they stand, and the visit opens with a look at the cleaning and filter history the owner can recall.

(844) 551-4777

Mon–Sat, 8am–8pm

  • 1 coffee machine types
  • 7 problems we see
  • 12 error codes

Book a visit

Three short steps, about a minute.

or call (844) 551-4777

Jura coffee machines,
specifically.

Jura sells only automatic coffee machines in the US, from the compact ENA and E lines up to the Z10 and GIGA 10, all of them countertop bean-to-cup units. Its manuals keep the owner's side to tanks, trays, tablets and filters, so a Jura that still misbehaves after those is usually a visit about the grinder, the pump or the heating.

The Jura lineup

The Jura
lineup.

Jura builds 1 of the 4 coffee machine types this site covers. Which one decides how the visit is planned.

All coffee machine types

What is particular
to Jura.

Jura's current US lineup is countertop only: ENA 4 and ENA 8, C3 and C9, E4 to E10, S8, J8 and J10 twin, Z10 and GIGA 10. The model name on the machine tells us which manual, milk system and filter it uses.

The grounds counter resets only one way

A Jura counts the portions of used coffee rather than weighing the container. Jura says to empty the grounds container with the machine switched on, because that is the only way the counter resets, and emptying it with the power off leaves the message coming back.

A filter that replaces descaling

With a CLEARYL Smart+ cartridge in the tank, an E8 stops asking to be descaled and asks for a new filter instead once the cartridge is used up. A machine run without the cartridge, or with the wrong water hardness setting, is the one that scales up.

Cleaning is counted in drinks and rinses

The E8 asks to be cleaned after 180 preparations or 80 switch-on rinses, using a Jura cleaning tablet. The program pauses partway and waits for the tablet, which owners sometimes read as a stall.

Cold storage blocks the heater

A Jura left in a cold garage, car or unheated house can show ERROR 2 or ERROR 5, because heating is disabled for safety after long cold exposure. Jura's remedy is simply to let it warm to room temperature first.

Parts

Filters, cleaning and descaling tablets, milk pipes and frother parts are consumables owners replace themselves. Grinders, pumps, heaters and boards are ordered by the model and serial number once the cause is found on the visit.

Repair or replace

A Jura with a loud grinder, a weak pump or a heating error is usually worth repairing, especially on the higher lines. On an older entry model where the board and grinder both need replacing, comparing a new machine makes sense.

Book your Jura visit

Not a
Jura?

Jura is one of 12 coffee machine makes on this site. The other 11 each have a page of their own.

All 12 brands
A family sharing morning coffee at a built-in coffee machine in a bright kitchen.
For the heart of your home.

Questions about
Jura coffee machines.

Why does my Jura only drip coffee into the cup?
Jura names two causes: beans ground too fine are blocking the system, or the water hardness was set wrong and scale has built up. Turn the grinder to a coarser setting, and run descaling if the machine is not using a filter. If the drip continues, book a visit.
Why is there dry ground coffee behind the grounds container of my Jura?
The beans you are using make more grounds than average. Jura suggests a lower coffee strength or a finer grind setting, and wiping the loose grounds out when you empty the container.
My Jura grinder suddenly sounds very loud. What should I do?
Jura links a very loud grinder to foreign objects in it. Stop making coffee and book a visit, because running it on can damage the burrs.
Can a Jura sit in an office break room?
Jura's home manuals describe these machines as intended for private domestic use. We repair Jura machines in homes.

Back to your everyday

Book your Jura visit.

Have the coffee machine's model number ready — on Jura it decides which parts come on the first visit.

(844) 551-4777 Schedule a repair