The drip tray and grounds container of a coffee machine pulled forward on the counter, a row of pressed coffee pucks inside the container, the coffee machine's front standing open behind them.

Jura Empty drip tray: the tray is full

Rinse water and coffee drips collect in the tray, and the Jura stops drinks when it is full.

(844) 551-4777

Mon–Sat, 8am–8pm

  • Grounds and drip tray
  • Coffee machine diagnostic visit
  • Source: Jura

Book a visit

Three short steps, about a minute.

or call (844) 551-4777

What Empty drip tray
actually means.

Rinse water and coffee drips collect in the tray, and the Jura stops drinks when it is full. The message also appears as a normal step during descaling and cleaning, when the machine asks for an empty tray before it continues.

Jura coffee machine display

What to do when Empty drip tray shows on the coffee machine

Before you book,
in this order.

Each step comes from Jura's own guidance for Empty drip tray on its coffee machines. Follow it to the end: the last card says whether this is a visit.

01

Pull out the drip tray, empty it and rinse it with warm water.

02

Empty the grounds container at the same time, since it sits in the tray.

03

Push the tray back in fully; if the message appears right after with an empty tray, book a visit.

Still there?

It usually turns into coffee machine diagnostic visit. Book with the code and the model number.

What not to do

Seeing this message during descaling or cleaning is normal and does not point to a leak. A drip tray that fills far faster than usual, though, is worth a visit.

What you may
notice with it.

The coffee machine problems Empty drip tray tends to arrive with. Answer these at the coffee machine before anyone is booked.

All problems

Where Empty drip tray usually leads

Coffee machine diagnostic visit.

In Jura's own words

The drip tray is full. You cannot prepare any products.
JURA E8 instructions for use (North America) JURA ENA 8 instructions for use (North America)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. E8 pairs it with Empty grounds; ENA 8 shows it during descaling and cleaning as well.

Jura Empty drip tray coffee machine repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family sharing morning coffee at a built-in coffee machine in a bright kitchen.
For the heart of your home.

Questions
about Empty drip tray.

Can I clear Empty drip tray myself?
Pull out the drip tray, empty it and rinse it with warm water. If it comes back, it needs a visit.
Why does my Jura ask me to empty the drip tray during descaling?
It is part of the program. The machine needs room for the rinse water before it continues.
My Jura drip tray fills after just a few cups. Is that normal?
Rinsing at switch-on and off adds water, so the tray fills quickly with frequent use. If it overflows between uses, book a visit.
Does the Jura drip tray need more than emptying?
Jura asks for it to be rinsed with warm water daily, and the cup platform above it cleaned as needed.

Back to your everyday

Still showing Empty drip tray?

Three things make the booking useful: the message or number exactly as the display showed it, the full model number from the plate, and whether the machine still grinds and pours at all. Send those and the likely part can be looked up before the van leaves.

(844) 551-4777 Schedule a repair