

Smeg EGF03 keys 13 and 14 flashing together: no water to brew
The EGF03 checks its tank before brewing.
Mon–Sat, 8am–8pm
- Water and tank
- Coffee machine pump repair
- Source: Smeg
Book a visit
Three short steps, about a minute.
or call (844) 551-4777
Loading appointment form…
The appointment form couldn’t load. Please try again.
What Keys 13 and 14 flash simultaneously
actually means.
The EGF03 checks its tank before brewing. With the tank out, off its seat or too low, the two brew keys flash together and no espresso is made. If they flash one after the other instead, the machine is only heating up.
Smeg coffee machine display · also shown as water keys flashing together
What to do when Keys 13 and 14 flash simultaneously shows on the coffee machineKind of codeWater and tank
The machine asked for water and did not get what it expected: the tank is empty, sits off its seat or has a float the sensor cannot see, air is trapped in the line, or the flowmeter counted too little water passing in the time allowed. On a plumbed unit the same message can mean a closed shutoff, a kinked supply hose or a clogged inlet valve. Reseating a full tank and running a rinse clears the simple cases; a pump that hums with nothing moving is a visit.
Usually leads toCoffee machine pump repair
Testing and replacing the pump that drives water through the coffee, with the flowmeter that counts each cup and the valves beside it.
Shows up asWhat a Coffee Machine Error Code or Warning Symbol Means
A coffee machine error code may show as a short string of letters and numbers, a flashing symbol for water, grounds or the brew unit, a short sentence on a text display, or a machine that stops with one light blinking.
MakeSmeg
A Smeg espresso machine is repaired at the owner's kitchen counter after a single test shot shows where the trouble begins.
SourceSmeg EGF03 manual espresso machine with grinder user manual (linked from the US EGF03BLUS page)
Smeg EGF03 manual espresso machine with built-in grinder (US EGF03BLUS and other colors). It signals by flashing its numbered keys; the numbers follow the manual's control diagram.
Before you book,
in this order.
Each step comes from Smeg's own guidance for Keys 13 and 14 flash simultaneously on its coffee machines. Follow it to the end: the last card says whether this is a visit.
Take the tank off, refill with fresh water and seat it firmly back in place.
Wait for keys 13 and 14 to stop flashing and stay lit before you pull a shot.
If they keep flashing together with a full tank, book a visit.
Still there?
It usually turns into coffee machine pump repair. Book with the code and the model number.
What not to do
Keys 13 and 14 flashing in turn is normal warm-up, not an alarm. Key 14 lit orange is the descale reminder and has nothing to do with the tank.
What you may
notice with it.
The coffee machine problems Keys 13 and 14 flash simultaneously tends to arrive with. Answer these at the coffee machine before anyone is booked.
All problemsWhere Keys 13 and 14 flash simultaneously usually leads
Coffee machine pump repair.
Smeg
coffee machines.
A Smeg espresso machine is repaired at the owner's kitchen counter after a single test shot shows where the trouble begins.
Smeg coffee machine repairMore Smeg codes
Water and tank on other makes
Built-in coffee system
The coffee machine set flush into a tall kitchen cabinet, filled from a water tank behind its front, grinding beans and brewing each cup on its own before sliding out on rails for service.
Countertop espresso machine
The fully automatic bean-to-cup machine that stands on the counter, grinding, tamping, brewing and frothing at the touch of a key, with its tank, hopper and grounds drawer all reached from the top and the front.
Manual espresso machine
The home espresso machine with a portafilter you fill and lock in by hand, a pump and a boiler or thermoblock inside, and a steam wand for milk you froth yourself.
In Smeg's own words
No water tank (7) or tank not introduced correctly or with insufficient water to dispense coffee alarm.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Smeg EGF03 manual espresso machine with built-in grinder (US EGF03BLUS and other colors). It signals by flashing its numbered keys; the numbers follow the manual's control diagram.
Smeg Keys 13 and 14 flash simultaneously coffee machine repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Keys 13 and 14 flash simultaneously.
Can I clear Keys 13 and 14 flash simultaneously myself?
Why won't my Smeg EGF03 pull a shot with the brew keys flashing?
What does the orange key on a Smeg EGF03 mean?
Can I run a Smeg EGF03 dry for a moment?
Back to your everyday
Still showing Keys 13 and 14 flash simultaneously?
Three things make the booking useful: the message or number exactly as the display showed it, the full model number from the plate, and whether the machine still grinds and pours at all. Send those and the likely part can be looked up before the van leaves.