The water tank of a countertop bean-to-cup coffee machine lifted halfway out of its bay at the side of the coffee machine, clear water inside, a plain cup on the drip tray grille.

Smeg EGF03 keys 13 and 14 flashing together: no water to brew

The EGF03 checks its tank before brewing.

(844) 551-4777

Mon–Sat, 8am–8pm

  • Water and tank
  • Coffee machine pump repair
  • Source: Smeg

Book a visit

Three short steps, about a minute.

or call (844) 551-4777

What Keys 13 and 14 flash simultaneously
actually means.

The EGF03 checks its tank before brewing. With the tank out, off its seat or too low, the two brew keys flash together and no espresso is made. If they flash one after the other instead, the machine is only heating up.

Smeg coffee machine display · also shown as water keys flashing together

What to do when Keys 13 and 14 flash simultaneously shows on the coffee machine

Before you book,
in this order.

Each step comes from Smeg's own guidance for Keys 13 and 14 flash simultaneously on its coffee machines. Follow it to the end: the last card says whether this is a visit.

01

Take the tank off, refill with fresh water and seat it firmly back in place.

02

Wait for keys 13 and 14 to stop flashing and stay lit before you pull a shot.

03

If they keep flashing together with a full tank, book a visit.

Still there?

It usually turns into coffee machine pump repair. Book with the code and the model number.

What not to do

Keys 13 and 14 flashing in turn is normal warm-up, not an alarm. Key 14 lit orange is the descale reminder and has nothing to do with the tank.

What you may
notice with it.

The coffee machine problems Keys 13 and 14 flash simultaneously tends to arrive with. Answer these at the coffee machine before anyone is booked.

All problems

Where Keys 13 and 14 flash simultaneously usually leads

Coffee machine pump repair.

Vibration or gear pump, flowmeter, check valves and hoses · moderate.

Smeg
coffee machines.

A Smeg espresso machine is repaired at the owner's kitchen counter after a single test shot shows where the trouble begins.

Smeg coffee machine repair

In Smeg's own words

No water tank (7) or tank not introduced correctly or with insufficient water to dispense coffee alarm.
Smeg EGF03 manual espresso machine with grinder user manual (linked from the US EGF03BLUS page) Smeg EGF03 manual espresso machine with grinder user manual (linked from the US EGF03BLUS page) Smeg EGF03 manual espresso machine with grinder user manual (linked from the US EGF03BLUS page)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Smeg EGF03 manual espresso machine with built-in grinder (US EGF03BLUS and other colors). It signals by flashing its numbered keys; the numbers follow the manual's control diagram.

Smeg Keys 13 and 14 flash simultaneously coffee machine repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family sharing morning coffee at a built-in coffee machine in a bright kitchen.
For the heart of your home.

Questions
about Keys 13 and 14 flash simultaneously.

Can I clear Keys 13 and 14 flash simultaneously myself?
Take the tank off, refill with fresh water and seat it firmly back in place. If it comes back, it needs a visit.
Why won't my Smeg EGF03 pull a shot with the brew keys flashing?
If they flash together, it needs water or a properly seated tank. If they flash in turn, it is still heating.
What does the orange key on a Smeg EGF03 mean?
Key 14 lit orange asks for a descaling cycle, and it lights at every switch-on until one is done.
Can I run a Smeg EGF03 dry for a moment?
Smeg warns against using it without water or without the tank fitted, since running the pump dry can damage it.

Back to your everyday

Still showing Keys 13 and 14 flash simultaneously?

Three things make the booking useful: the message or number exactly as the display showed it, the full model number from the plate, and whether the machine still grinds and pours at all. Send those and the likely part can be looked up before the van leaves.

(844) 551-4777 Schedule a repair